VIVEK. Résumé ↗
Vivek Sharma in a navy suit

HI, I’M VIVEK SHARMA

PRODUCT
LEADER.

STRATEGY THROUGH EXECUTION

I turn complex, regulated workflows into products that teams can trust, adopt, and scale.

18+years building enterprise products
01 / 04SCROLL — 4 CHAPTERS ↓
Explore my work ↗Let’s talk

01 / ABOUT

WHAT I DO

From whiteboard ambiguity
to measurable outcomes.

I lead at the intersection of product strategy, AI systems, and enterprise operations. I take LLM systems from prototype to production—designing the architecture, evaluation, decision boundaries, and governance that let regulated customers safely switch automation on.

02 / SELECTED WORK

Products built to perform.

Selected outcomes across AI automation, platform expansion, and complex revenue workflows.

01AGENTIC AI PLATFORM2026

0 → 1 BUILD

Multi-agent classification platform

Designed and shipped an autonomous classification system with confidence-based routing, fallback chains, governance checkpoints, and audit-ready rationale.

99K records processed80% straight-through rate0 human touch on clear signals
02AI ANOMALY DETECTION2023–25

INTELLIGENT OPERATIONS

Anomaly detection that found real money

Prioritized expired terms, eligibility gaps, and quantity outliers into an exception queue—reducing manual review while protecting revenue.

25% less manual review$2M risk surfaced quarterly
03PLATFORM EXPANSION2023–25

SELECTED CAPABILITY

Tiered rebatesThresholds, attainment logic, tier qualification, and auditable rebate calculations.

NET-NEW CAPABILITY

Rebates and bid awards, built from zero

Defined calculation logic, eligibility rules, data models, and distributor notifications for contract structures the platform had never supported.

4 modules owned$50B+ annual platform volume

CASE STUDY

The challenge

What I owned

    How I approached it

      Impact

      03 / EXPERTISE

      Technologies I work with.

      Agentic AIProduct StrategyLLM EvaluationHuman-in-the-LoopRAGPrompt EngineeringPlatform RoadmapsFigma
      PythonSQLREST APIsAWSPostgreSQLHealthcareRevenue Management

      04 / EXPERIENCE

      Three chapters.
      One product journey.

      Select a company to explore the role, scope, and outcomes.

      2008—NOWEnterprise systems → AI-native products

      05 / HOW I LEAD

      01

      Start with the decision

      Good products make hard decisions clearer, faster, and safer for the people doing the work.

      02

      Measure the real outcome

      Adoption, accuracy, time saved, and value protected matter more than feature volume.

      03

      Earn trust by design

      Explainability, graceful fallbacks, and human escalation belong in the architecture.

      06 / CONTACT

      HAVE A COMPLEX PRODUCT CHALLENGE?

      Let’s build what’s next.

      I’m open to product leadership opportunities where AI, platform strategy, and meaningful customer problems meet.

      Email me ↗LinkedIn ↗Case studies ↗